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How can we help?

Real humans, in Australia, answering every email. Pick the right inbox below and we'll get back to you within one business day.

General customer support

Order questions, shipping updates, reports, or anything else about your test. Our team responds within one Australian business day.

Send an email

Register a test kit

Already received your kit? Register your sample before you post it back so we can match your result to your account. Takes about a minute.

Register your test

Healthcare practitioners & researchers

Practitioner pricing, methodology documentation, validation data, bulk ordering for clinics, and research collaboration enquiries.

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Media & partnerships

Press enquiries, podcast interviews, expert commentary, and commercial partnership opportunities.

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Business hours

Monday–Friday
9am–5pm AEST/AEDT

We respond to all emails within one Australian business day, often sooner.

Registered address

Vitamin D Test
Suite 2080, 112 Snell Grove
Oak Park, VIC 3046
Australia

TGA-registered: ARTG 526367 · Class IIa Medical Device

Most answers,before you have to ask.

Check our FAQ on the Tests page for the most common pre-order questions — collection, accuracy, timing, shipping, discounts and more.